Testimonial Unireach Full

Uh okay first let's say thank you Julian for this meeting um here is Abdullah currently I am I'm living in Saudi Arabia and real um and currently I am um uh me and my partner we are building a business um called uh unach uh and we are utilizing uh your tool as well able to uh to run this business so so All right, perfect. So, what was your situation before you get started with sales mine?

Uh, honestly, uh we were using um uh let's say previous um uh previously based on all our experience um to run let's say our business.

okay so basically if I understand correctly the system were were messy not as structure as what it is now and it was a lot of manual work from for you and your partner correct

uh yes and since there is uh a lot of manuality that's mean um more costs um so Yeah.

Okay. And uh how did you felt about that situation? What were you not able to to do in the business and uh because of those struggle?

Uh you mean uh previously?

Yes.

Uh okay. Uh first is reaching to um to the client to the clients uh for our clients. Um so instead of for example of reaching to um for example if you want to hit for example more than um let's say um 600 800 um clients for our clients um before we used to it's around 50 to 100 um around that um and most of them are um let's say using some traditional ways either um to use just some emails or phone calls etc.

Um but currently now it's let's say around five or 6x uh than before. So so yeah this one this by the first let's say 3 months trial and we hope we finish for more in the future.

Yeah that that makes sense. And uh and then uh what make you decide to move forward with sales mind? Uh honestly we um we test the different tools in the market uh and we're trying to also to test different tools as well um either for LinkedIn or different ways uh was for example um different let's say channels like emails etc uh to trust it for our clients uh but honestly um if you let's say if we add it in the list and uh do some criterias here and there between all the tools available in the market uh we found that is one of the best to be honest.

Um so that's why currently we are um trying to optimize let's say um um our white label if there is any issues we raise it etc. uh and hopefully the next let's say period or next phase um um we can let's say uh make better let's say uh I don't know better outputs of our business. So yeah.

Okay. And uh and if I understand correctly, you you tried multiple other solution before going with us. What were the doubts or hesitation you had before signing up with us?

Uh you mean doubts of what exactly?

answer the yeah the solution.

well um okay um okay I can just uh um make in two parts uh first part let's say as I can call it partnership or let's say as um the founders of of those tools and their team and the second part as let's say technicality So uh for the first part it was really important for us to deal with let's say founders or technical team who really understand what they are doing and they have let's say clear vision for for for their business or their tool. Uh because based on this we can grow together um instead of just finding a ready tool and we can get it as a table but later on we will be in the same level of of uh this tool. Um so uh when I compare for example says mind with with the others yes we found um sales mind honestly um in terms of um what they are looking for in the future um based on what I he I saw in their tools uh let's say month by month as updates yeah there are other tools also as well they are utilizing this thing but uh it's really for us or still important for us to to find founders or um entrepreneurs who uh really understand about their future um and whenever we collaborate together we can grow together.

That's the first part. Second part is regarding the let's say technical uh way or technicality of the tool itself. Um one of the things that honestly we like in in uh in S's mind is uh they are utilizing the AI in their tool.

um most of the tools on the market um they have let's say yes they have the same way of of for example LinkedIn um reach to the client uh but they are not utilizing the very well in addition of that they might have additional features for example they might have um different uh channels in their tool not only LinkedIn uh but utilizing the AI it was one of the powerful thing that we found in in in site I think that summarize really well the the the situation or at least the progress that we are we are really aiming to become the best on LinkedIn uh to have the best AI sales agent on LinkedIn and then we will open that to other channel uh later and and then where are you now how many client can you handle what result have you seen so far I know that we're still in the beginning of the the the collaboration but you you already have a few months where you could uh see some of the result. Uh what have you seen so far?

Okay. Uh okay. This one also I can just u say in two parts um few in terms of let's say number of clients and um the revenues etc.

uh maybe the revenues we can discuss it later on but when when it comes to number of clients uh I will just back for one year ago before we are using um sales mind and uh using the traditional way uh we had to hire uh too many people um as sales let's say um team in order to reach out to the clients and to uh try to increase all our revenues etc. At that time we had around uh I forgot the number but we had around plus uh 300 active clients per month. Um when I say active that's mean we are um uh trying to provide them clients by using our our team.

Uh so it was like fully traditional ways. Um at that time I still remember we we had to use emails, campaigns and some other uh it wasn't it wasn't that let's say any fully structured or or structured inside our company. Um right now we have around let's say um uh plus 20 clients active.

Yes, it's much much less than uh last year but uh we are let's say let's say we are still in the pilot mode the first three months and I believe by by the coming days and the coming uh months especially uh the second quarter uh we let's say um run the campaign for ourself to get more clients and also we already reached to to the we already reached to the previous clients to um to get them back and they are um welcome to to to get back to us uh so due to our reputation with them uh previously.

yeah that that's uh that's really great. So we really see we're really having a bright future I guess in in this collaboration. So how does it feel now that you can remove all the bottleneck that you had before especially on the manual part?

Uh what can you do now that you could not do before? Uh I can see one word here.

Yeah, that has been helping you, right?

Yes, AI. The let's say and also the um the automation of um some steps that was or were um uh manual.

I see. And and then uh where does the where do you feel the AI that have the most impact in your workflow? Would that be the sourcing?

Would that be the identification, the matching, the messages? Uh where do you see that having the best impact?

You mean currently?

Yes. Um well uh firstly is the automation of of the steps.

that that's very true and we applying more and more at different different space it does not have the same impact at all the places and all the processes that we we integrate. But all is like a puzzle. We need this to to to reach that.

Uh I think you have a very specific configuration in your in your white label is the the language itself. How does the AI reply and and contextualize the things in the in Arabic? Uh yes in the beginning honestly um it was like um uh because here in Arabic it's a bit difficult to be honest because Arabic as you know considered one of the I think most difficult language in the world um and when you come to Saudi for example uh if you go to the regions inside the Saudi east west south and north each city or each region has its own accent.

Yes, all Arabic but sometime um here the community in Saudi Arabia or especially in the Gulf um they need some kind of accent we are use using two between us uh so sometime the AI are talking in in two let's say general Arabic language which we can notice that it's it's kind of it's not a real person get the point but I believe um uh by let's say u adjusting the tune uh we could reach at least to around 95 96% of of what we are looking for as as a real accent. So so yeah I believe by by some tweaking on the tune we can reach to what you need as as accent. Yeah, we can take that off conversation.

But basically we have the tone of voice that you can personalize to make sure that he adopt the right uh the right writing structure and the the accent and and the dialect that if if that help or like we have some user basically they want Canadian uh US or they want uh Brazilian Portuguese and this is this is how we uh we we fit and we tweak the the system to make sure that is mimic the right tunnel All right. Uh so I think uh this is this is pretty great experience that you shared with with me today. The the last question that I have for you is if someone uh was asking uh uh why should we work with with salesman what would you tell them?

Uh well uh again two things I think it's similar to the first question which is uh if you want to reach out to a team who are easy easy to to work with um they have uh lot of experience in their tool and um uh they can let's say give you um like based on their experience and learn from them at the same time uh they can let's say receiving some feedbacks and things that can be adjusted or or or improved in the future. Uh I think Seswind is is uh is the right choice here. So So yeah.

All right. Perfect. Is there anything you want uh you would like to add uh to this?

Uh yes. uh maybe just as like um uh as as a future of salesmind I believe um uh there is any let's say any way of having multi- channelannel of of uh reach out to to the clients um for example instead of just thinking of only LinkedIn and improve it for example uh if this is one has different multi- channelannel like um LinkedIn uh emails etc to be all in one tool this one I believe it will be a powerful uh a powerful tool.

thank you very much for for this uh for this input. Uh we again we're looking at to open email target this year. So we don't have a release date yet but we have started the work on that.

It's just um a tremendous amount of work and if we split the capacity of innovation now to build the email we we will not be able to uh dominate LinkedIn yet. So that that's what we're looking at to make sure that we prove and we can scale and make the thing predictable on LinkedIn and then we will go through email and WhatsApp and telegram perhaps but once we will be able to open multi channel it will be pretty fast to open three four channels at the same time. So I keep this uh this input in mind.

Uh trust me this is something that I really would love to to see because that will make the thing way more scalable because it mean you can send just much more emails than you can send LinkedIn. Uh but the the quality and the result that you get on LinkedIn is something that we will never get on email. I think the benchmark are showing three to five% of reply rate on email while on LinkedIn we we can easily get 50 60 70% of reply rate which is just much more insane.

All right. Yeah. And uh just one more thing to add here.

I believe the especially here in Saudi and the Gulf the uh the AI and all these tools is still I can call it raw raw thing. So I believe by investing um especially in this region um it's really it's really let's say I think um uh beneficial to to to anyone who want to invest in this region. Why?

because the the AI here I think is not utilized well in terms of tools like this uh because what we can see is most of the tools and I think are usually coming from US or from different let's say countries who are uh has a lot of entrepreneurs yes we have here in Saudi Arabia a lot of entrepreneurs but such but tools such as uh these things especially in LinkedIn and the mails um uh there are a lot of tools but something that related to AI is still raw And I believe in the this year or the coming years as well um we will see lots of tools. So I think the if if there is anything that I can advise uh anyone in the world is if you have a warful tool that you think it's it's unique and you [snorts] have it um only by yourself just invest it especially here in Saudi since Saudi I believe in the coming 2 three years um they will be one of the best in the eye. So by testing earlier um I believe um it's kind of let's say a golden opportunity is here.

so great thank you very much for for sharing all those Abdullah I think we can adjourn this meeting and uh and uh and thank you very much for this testimonial.

Thank you. Thank you very much.

All right thank you very much. Uh have a good day Abdullah and uh let let us in touch unless you want us to go through uh something anything different today we can just finish this meeting and and get in touch if you have any question by WhatsApp.

Okay. Sure.

All right. Perfect. Have a wonderful day.

Thank you J. Thank you too.