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TÉMOIGNAGE CLIENT·SOLOPRENEUR·VÉRIFIÉ·TRUSTPILOT

78 CAMPAIGNS.7 ICPs.355K PROSPECTS.

SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.

Réserver une démo de 30 min →5.0 · TRUSTPILOT · VÉRIFIÉ
TL;DR
  • Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight
  • Quick win: prospect called after AI outreach, 3 calls booked in days
  • Fine-tuned AI voice settings to match professional communication style
  • 11 qualified leads synced to HubSpot CRM
  • Learning to onboard client accounts as agency user
  • Consent given to share success publicly
01

Le défi

Ce à quoi Chris faisait face avant.

Problème · issu de l'interview

Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning.

Practice growth
REFERRAL

New advisory clients came only through warm intros.

ICP layering
MIXED

No way to test multiple advisor positions in parallel.

Outreach throughput
CAPPED

One person, manual schedule, limited daily output.

CX positioning
UNTESTED

No baseline to know which CX angles converted.

02

La solution

Comment Chris utilise SalesMind AI aujourd'hui.

Approche · issu de l'interview

Ce qui a changé

Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot.

Comment ça fonctionne

The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user.

05

La stack qu'ils ont construite

Comptages et configuration uniquement — pas de noms de prospects, pas de corps de messages. Voici la structure d'un vrai système d'outbound B2B sur SalesMind.

Expéditeurs + ICPs · anonymisés côté client

Sièges
1

1 payés

Expéditeurs
2

Profils LinkedIn

Personas
7
Campagnes
11

actives

Jours actifs
217

depuis déc. 2025

Personas (ICPs)

7 CONFIGURÉS · TOP 3
VP Customer Experience at mid-market
28CRITÈRES
VP / Head
CX transformation buyers in retail
24CRITÈRES
Director / VP
Operations executives buying advisory
22CRITÈRES
COO / SVP
NOMMAGE INTERNE CLIENT ANONYMISÉ
Dates réelles de l'espace de travail · le parcours client
2025-12-15
CXpert onboards SalesMind — founder-led outbound.
2026-01
First 5 ICPs launched — CX transformation angles tested in parallel.
2026-04
7 ICPs running · 50+ campaigns shipped.
2026-05-28
78 campaigns · 355K prospects · 1,300 replies booked.
03

Les résultats

Ce qui s'est passé après que Chris soit passé en production.

Impact · mesuré

Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge.

Avant
Knowledge baseEmpty
Response qualityGeneric
Voice matchOff
CRM integrationNone
Après
Knowledge base73
Quick wins3
Voice matchTuned
CRM sync11
Réponses obtenues
1 362

Sur l'ensemble de la fenêtre d'activité du client — environ 7 mois sur la plateforme.

ICPs actifs
7

Personas actifs en parallèle.

Taux d'acceptation
13.3%

1 501 acceptés sur les invitations envoyées.

Messages envoyés
10 644

Invitations LinkedIn + relances via 2 expéditeurs.

INSTANTANÉ · 28 MAI 2026 · EXTRAIT MANUELLEMENT DE L'ESPACE DE TRAVAIL · AUCUNE AFFIRMATION MARKETINGVoir comment →
04

Qui parle

Chris Dickhans a évalué SalesMind sous son vrai nom sur TRUSTPILOT. Tout ce qui suit correspond au contenu réel de l'espace de travail.

Identité vérifiée · noms des expéditeurs et personas omis par politique

SOLOPRENEUR
Chris Dickhans
Chris Dickhans
Founder - CX Transformation Advisor
Secteur
CX Transformation Advisory
Taille de l'entreprise
1-seat founder
Pays
United States
Segment acheteur
Founder / CX advisor
Intitulé de poste
Founder · CXpert
Client depuis
15 DÉC. 2025
TRUSTPILOT · 5.0/5
06

Dans leurs propres mots

L'avis complet, non modifié. Sourcé depuis TRUSTPILOT.

Vérifié · Chris a choisi de publier son nom

Excellent - on all levels

CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR
Réponse du fondateur · publiée
Julien (fondateur, SalesMind)
Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team.
05

Questions fréquentes

Réponses rapides sur la configuration de Chris.

How does the knowledge base improve outreach?
When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic.
Can you fine-tune how the AI sounds?
Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template.
How quickly do results improve after setup?
Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately.
Does the CRM integration work with HubSpot?
Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline.
Can I use this for agency work with multiple clients?
Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base.

Gérez votre pipeline comme Chris. Depuis un seul siège.

 4.8 / 5 SUR TRUSTPILOT·24 AVIS PUBLICS

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  • Découverte

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  • Prochaines étapes

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4.8 SUR TRUSTPILOT·24 AVIS PUBLICS
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