How Mountaindrop is Turning LinkedIn Messages into International Sales

This is a customer success story featuring MountainDrop, a supplements company. After being introduced to SalesMind AI by Bram, the company started using the platform for wholesale outreach. Within just 21 days, they received 15–18 positive replies, opening opportunities in markets like the US, Singapore, South Korea, Australia, and New Zealand. The customer highlights SalesMind’s ability to replace slow inbound-only growth with proactive global outreach, praises the onboarding support, and stresses the long-term value of even a single wholesale partnership. Despite initial doubts (due to bad past experiences with outsourced outreach), the investment quickly proved worthwhile.

September 7, 2025
-
14:35

Introduction and Reply Rate 0:00 because I think my reply ratio is like 0:04 90% positive. Some people say no thank 0:06 you or they see the message like one or 0:10 two weeks later and then reply. So I 0:12 think the the reply rate I'm getting is 0:14 quite high. Um so yeah it works. 0:22 All right. How can I help you today? So Mountaindrop's Company and Initial Outreach 0:25 our company mountain drop um we do the 0:29 supplements with illegitim and 0:31 botanicals and chestnut honey. Bram 0:33 outreached me around I think a month and 0:36 a half ago or two months I don't 0:37 remember exactly and so happened that he 0:40 was also in Slovenia uh and we actually 0:43 met up in person. He explained me 0:44 everything and then in two weeks we got 0:47 the program and then after two weeks I 0:50 started using it and on fourth of July Results: Positive Replies and Wholesale Process 0:52 started using it and in 21 days we got 0:56 in total around 15 to 18 positive 0:58 replies. Uh we're doing wholesale. So 1:01 wholesale takes longer to negotiate. 1:04 Like it took one person like the first 1:06 guy to reply positively like have a 1:08 positive reply. It was on 4th of July. 1:10 It took him around 20 days to look all 1:13 the documents do yada yada yada. And to 1:16 say that he's interested, he wants to go 1:18 ahead like buying the products. Uh he 1:21 still hasn't made an order yet. But with 1:24 the wholesale, it takes much longer. So 1:27 yeah, it took one guy 20 days to some pe 1:29 to some businesses it takes like one two 1:32 three months depending papers need to be 1:34 made but just the feedback we've been 1:37 getting the interesting people the calls 1:40 and uh and the countries we were able to 1:44 outreach to um like it's amazing and and 1:48 also it's good for us we get feedback 1:50 from other countries basically saying 1:53 yeah they like our brand they want to 1:55 work with us. They see potential with us Impact: What's Now Possible for the Business 1:58 and they went to resell our products. Of 2:00 course, it's not as simple as them 2:01 ordering the next day and takes a couple 2:04 of steps before we get to that. Um, but 2:06 once like even if one order is made, if 2:09 it's not a big order, the ROI and if 2:12 it's a long-term partnership is quite 2:14 high. So, 2:17 yeah, that that's really it. and Bram 2:21 has and has always been really helpful 2:23 and also the tutorial you sent me how to 2:26 set up everything uh is amazing. Uh 2:29 wholesale works kind of differently. 2:30 They don't really um do the calendarly 2:33 thing. So it's mostly in email and then 2:36 as for send them the specifications la 2:39 they they read that stuff then we go on 2:41 a call if needed I explain more of the 2:44 brand the vision then they do their 2:46 reviews of the prices la that takes some 2:50 time and after that is done probably 2:52 another call to see how we want to work 2:54 together and after that if that takes 2:57 like one or two months they finally make 3:00 an order then it takes like a month for 3:02 them to start selling food and that's 3:05 the cycle that just takes some time. So 3:08 yeah, 3:09 it's exciting to hear to hear 3:11 everything. Uh I really really enjoy 3:14 talking with customer where we can 3:15 deliver a lot of value. So thank you 3:18 very much for for that feedback. Uh what 3:21 were you unable to do before that you 3:24 wished you you could uh and and and 3:27 what's now possible for you? Yeah, Before SalesMind: Relying on Inbound 3:29 before we didn't really do any outreach 3:32 to like specific countries or regions. 3:34 So, we couldn't target them in a way. We 3:37 were just waiting for someone to come 3:39 along, send us a message, hey, I want to 3:41 do wholesale for this region, X country, 3:44 Y, Y, Z, doesn't matter. And and with 3:47 this we're still outreaching to people 3:49 and still we appear like what what you 3:53 don't want in negotiation is to be like 3:55 desperate hey please buy our products 3:57 but we still appeal equal to them saying 3:59 like hey this is our brand uh if you 4:02 want we can work together or not. Um so 4:06 yeah we can target specific countries 4:08 and regions. I hope Singapore is one of 4:11 them that uh we already had a call 4:14 belong woman. Uh and we'll also be 4:16 selling in the Chinese market uh later 4:19 on with her if everything goes right. 4:21 But she's also right now doing research 4:23 if she can uh sell our products in 4:25 Singapore because Singapore is mostly 4:28 it's not like a online market because 4:31 80% of people who buy products there do 4:33 it like in stores retail not really 4:35 online. So if that goes through we will 4:39 be in Singapore also and yeah US is kind 4:43 of tricky with the wholesale thing 4:45 because of the tariffs but I'm also 4:47 probably the most interested people I 4:50 got which I'm targeting are from the US 4:53 but it's a great thing because I can go 4:55 systematically for the entire globe. I 4:58 say I want to target this this this and 5:00 this region. Currently I'm target 5:02 targeting the US, Singapore, South Korea 5:05 and Australia and New Zealand region and 5:09 yeah it works like I was really shocked. 5:12 I was expecting let's say one or two Overcoming Doubts and Past Negative Experiences 5:14 replies per month and then one time 5:17 because I use my father's LinkedIn 5:19 account um I didn't see like five 5:23 replies because he was opening the 5:26 messages and then I didn't see them. He 5:30 was like, "Yeah, some people are waiting 5:31 to reply for you." And I was like, 5:32 "Yeah, let me check on LinkedIn." I was 5:35 like, "There are like four or five 5:36 people interested." And I was like, 5:37 "Please don't read the messages." Uh, 5:43 so actually we solved that problem 5:45 because the inbox in LinkedIn is 5:46 terrible. Uh, if you go on the inbox on 5:48 sales mine, you can filter the people by 5:51 your turn to reply and then everyone 5:53 here is people that are waiting a reply 5:56 from you, positive or negative. they 5:57 still need to move down in the funnel 6:00 the funnel but we we know that the 6:02 LinkedIn messages is terrible so we 6:05 solve that issue by by having the inbox 6:07 in sales mind 6:09 but what were your doubt before before 6:12 doubt or fear before you started with 6:14 salesmind and what make you say yes 6:16 anyway 6:17 uh well uh the doubt was if people even 6:21 want to be out outreach to for wholesale 6:24 uh that was let's say like a limited 6:27 belief I had and my father also had that 6:29 limiting belief because uh I don't know 6:32 if Bram uh how do you correctly say his 6:34 name? Bram 6:36 Bram. Yes. 6:37 uh he I told him that my father used to 6:40 pay I don't know some Ukrainians some 6:42 people doesn't matter uh for outreach 6:45 and he was paying them quite a lot and 6:48 they got zero meetings nothing done and 6:50 so he was thinking he already tried this 6:54 and was like I doubt this will work and 6:57 I told him look it's only like 520 euro 7:00 something like that like it won't kill 7:02 you so let's try it and I'll do it now 7:05 because I have experience from doing 7:07 these things before and yeah and and it 7:12 just started working. 7:16 So that'll actually be a great 7:17 investment on your side. So what can you 7:20 tell to someone who is watching us right 7:23 now and to ensure that taking the next 7:25 step? How how will you you share your 7:27 experience quickly? Advice for New Users 7:29 Yeah. Uh LinkedIn I think is kind of 7:31 underrated when it comes to like B2B 7:34 outreach because mostly they do it via 7:36 Instagram 7:38 um email cold calling. Cold calling I 7:40 think in a way is better but that 7:43 requires a lot more time and it's a lot 7:46 harder because here with LinkedIn 7:50 you just send a message and with testing 7:53 thankfully I didn't have to like test 7:55 offers what works what doesn't because I 7:58 think my reply ratio is like 90% 8:02 positive. Some people say no thank you 8:04 or they see the message like one or two 8:07 weeks later and then reply. So I think 8:09 the the reply rate I'm getting is quite 8:12 high. Um so yeah it works phenomenally. 8:17 So, and for then the package for 6 ROI and Investment Value 8:20 months uh 8:23 like 520 600 um US I think that's the 8:27 conversion at the moment 8:30 is like nothing you know because I was 8:32 thinking okay in a half a year if you 8:35 get one wholesale partner we get that in 8:38 investment back but how things are 8:40 currently looking I think uh that will 8:42 be done much much sooner 8:46 that's what we expect and and then we 8:48 we're super happy to to hear that. Um if Situation Before and Now 8:52 you can explain briefly what was the 8:53 situation uh before. So you mentioned 8:55 you were you were relying on people on 8:58 inbound mainly. Was that the only thing 9:01 you've done before? 9:02 Well, we we didn't really run ads on 9:05 wholesalers like find us blah blah. We 9:07 were just doing marketing and then they 9:09 send us an email. Hi, I want to sell 9:11 your brand. We were like okay nice. And 9:14 they either send us like via email 9:17 uh Facebook DMs. Like last time one guy 9:21 sent from Mongolia, he wants to sell our 9:22 products in Mongolia. I was like, "Okay, 9:25 why not?" Uh so 9:28 yeah, of course, even if someone sends 9:31 you like they're interested in selling, 9:33 it still takes like a month or two to 9:36 get that going because um yeah, because 9:39 it takes some time because regulations 9:42 with food supplements are more tricky 9:44 because sometimes they require 9:45 registration. 9:47 So it takes time but after couple of 9:51 months if the legis the process for 9:55 legal stuff is 9:57 decent and everything is in order then 10:01 it's time to make money. 10:04 Sound great. And last question from my Overall Feelings About the Results 10:06 side. How does this situation make you 10:08 feel so far? 10:10 I'm just surprised now that's it. I'm 10:14 just surprised by the results. Uh, and 10:17 in a way I'm getting like addicted to 10:19 checking LinkedIn. Uh, has someone 10:21 replied? Is there like a blue message I 10:23 can reply to? 10:27 Cool. Cool. Cool. Do you use the AI Reply Management and AI Use 10:29 replies a lot? 10:30 Um, no. I don't use any AI replies um 10:33 because uh all the messages I made uh I 10:37 made them with zero AI um because when I 10:40 was talking with BM sometimes I could 10:42 see that AI was a little bit like 10:45 clumsy. So what I do I just reply and I 10:49 don't really need because mainly the 10:51 replies I get yes we're interested uh 10:54 this is send uh information to this 10:56 email. I'm like, "Okay, boom, done." You 10:59 know, we here it's not like you you 11:03 don't really have any objections in a 11:05 way like, "Yeah, we're not interested." 11:07 Okay. Um, probably not the right fit. 11:09 Okay, bye-bye. But yeah, so when I send 11:12 the email, I send them a message. I just 11:14 sent an email or Yeah. So AI is not 11:17 really needed. And so far the template I 11:20 made myself 11:22 uh with the help of Brem like works 11:25 quite well. So no need to change 11:27 anything 11:29 and I think the branding does most of 11:32 the things. So when they click on the 11:34 profile, they see all of the trust pilot 11:36 reviews we have and how everything looks 11:39 and that's when that sells them, you 11:41 know. 11:44 Definitely definitely completely agree. The Importance of Brand Presence 11:46 LinkedIn it's a very comprehensive 11:48 acquisition funnel and the the outbound 11:51 outlet is one of the first touch point 11:53 they're getting to but uh but after if 11:56 they go into your profile and they they 11:58 understand by themsel what is the value 11:59 you provide. So, uh, pretty pretty, uh, 12:03 pretty good to hear. 12:05 Yeah, I think I can like read you a 12:07 quick reply. It was not, uh, a 12:11 wholesaler wholesaler exactly, but it's Customer Quote: "Products Generally Stand Out" 12:14 someone who does like B2B. Uh, just give 12:18 me a second. like 12:28 so I sent a message and then uh one 12:32 reply, "Hi Peter, thanks for reaching 12:33 out and for the quick overview of M uh 12:36 and for the quick overview of Mountain 12:38 Drop. I spent some time on your site and 12:40 the products generally stand out stand 12:42 out premium positioning, clean 12:44 formulations and strong social proof. 12:46 Nicely done." and then some questions 12:48 about the market and some holy sort of 12:51 stuff. 12:54 Sound cool. Sound cool. So, thank you 12:55 very much for for your review. Uh that's 12:58 really helpful for us. Really appreciate Room for Improvement 13:01 to to hear what went well. Uh if there 13:04 is anything that went wrong, um what 13:07 what would you say? Um if there anything 13:09 we need to improve. 13:12 Let me check if the 13:14 um the thing um 13:18 sales the inbox thing works. Well, one 13:21 thing which you cannot really help um is 13:24 like the leads uh because it's then in a 13:27 way it's the fault of the people who 13:29 don't have the correct LinkedIn account. 13:32 Um, but Bram gave me a good idea just 13:34 not to be that specific and I noticed 13:37 that he was actually right not to be 13:39 specific about it. Of course, I get some 13:42 random ass people like I got one Aussie 13:45 asking me how does my brand relate to 13:48 his and he was he's like a writer. So 13:50 that does happen. Um, but that's because 13:53 his LinkedIn account was made for 13:57 e-commerce basically. So yeah. Concluding Remarks 14:01 Lovely. So if you need any any any time 14:05 um any other support feel free to reach 14:07 us out. We're more than happy to support 14:09 to support you and to provide as much 14:12 value as we can. Uh we build the product 14:14 because we we know that we can connect 14:16 people. So if you need help anytime, 14:18 please feel free to let us know. 14:20 Okay. Thank you. Sounds good. Bye. 14:21 All right. Amazing. Thank you very much. 14:23 Have a wonderful day and and a good nap.

Stop chasing leads. AI does it.

Find out how our users get 10+ sales calls per month from LinkedIn.