Privacy Policy

1. Introduction

Thank you for choosing SalesMind AI. At SalesMind AI, we prioritize your privacy and understand the importance of keeping your information secure. This Privacy Policy details how we collect, use, and protect your personal data.

2. Information We Collect

  • Directly Provided Data: When you register for SalesMind AI, we collect information like your name, email address, and company details.
  • Usage Data: We gather information on how you use our platform, including pages viewed, time spent, and features accessed.
  • Data from Third-Parties: We utilize third-party tools, such as Google Analytics and Hotjar, to collect aggregated usage data for optimization and user experience improvement.

3. How We Use Your Information

  • Service Delivery: To ensure functionality, improvements, and delivery of our services.
  • Communication: To communicate with you regarding product updates, promotions, and customer support.
  • Optimization: We analyze usage patterns to optimize the user experience and introduce new features.
  • Legal and Compliance: To comply with legal obligations and to protect and defend our rights.

4. Sharing and Disclosure

SalesMind AI does not sell your data. We only share your information with third parties when:

  • It's necessary for service delivery (e.g., cloud storage providers).
  • Required for legal and regulatory reasons.

5. Third-Party Tools

We employ third-party tools for analytics and optimization:

  • Google Analytics: Helps us understand website traffic and page usage.
  • Hotjar: Assists in understanding user behavior through heatmaps, session recordings, and surveys.

Please refer to the respective privacy policies of these third parties to understand their data practices.

6. Data Protection

SalesMind AI employs rigorous security measures to protect your data. This includes encryption, secure servers, and regular audits. We commit to act promptly in the event of a security breach and inform affected users.

7. Your Rights

You have the right to:

  • Access the data we hold about you.
  • Request correction of incorrect data.
  • Ask for your data to be deleted.
  • Object to particular data usage.

8. Cookies

Our platform uses cookies for optimization, user preferences, and analytics. You can choose to disable cookies, but this might affect website functionality.

9. Changes to This Policy

We may occasionally update this Privacy Policy. We will notify users of significant changes and encourage periodic reviews.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us at [email protected]