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SUCCESVERHAAL·SOLOPRENEUR·GEVERIFIEERD·TRUSTPILOT

78 CAMPAIGNS.7 ICPs.355K PROSPECTS.

SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.

Boek een demo van 30 min →5.0 · TRUSTPILOT · GEVERIFIEERD
TL;DR
  • Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight
  • Quick win: prospect called after AI outreach, 3 calls booked in days
  • Fine-tuned AI voice settings to match professional communication style
  • 11 qualified leads synced to HubSpot CRM
  • Learning to onboard client accounts as agency user
  • Consent given to share success publicly
01

De uitdaging

Waar Chris eerder mee worstelde.

Probleem · uit het interview

Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning.

Practice growth
REFERRAL

New advisory clients came only through warm intros.

ICP layering
MIXED

No way to test multiple advisor positions in parallel.

Outreach throughput
CAPPED

One person, manual schedule, limited daily output.

CX positioning
UNTESTED

No baseline to know which CX angles converted.

02

De oplossing

Hoe Chris SalesMind AI vandaag gebruikt.

Aanpak · uit het interview

Wat er veranderde

Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot.

Hoe het werkt

The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user.

05

De stack die ze bouwden

Alleen aantallen en configuratie, geen namen van prospects, geen berichtinhoud. Dit is de vorm van een echt B2B-outboundsysteem dat op SalesMind draait.

Senders + ICP's · klantanoniem

Seats
1

1 betaald

Senders
2

LinkedIn-profielen

Persona's
7
Campagnes
11

live

Dagen actief
217

sinds dec 2025

Persona's (ICP's)

7 GECONFIGUREERD · TOP 3
VP Customer Experience at mid-market
28CRITERIA
VP / Head
CX transformation buyers in retail
24CRITERIA
Director / VP
Operations executives buying advisory
22CRITERIA
COO / SVP
KLANTINTERNE BENAMINGEN GEANONIMISEERD
Echte workspace-datums · de customer journey
2025-12-15
CXpert onboards SalesMind — founder-led outbound.
2026-01
First 5 ICPs launched — CX transformation angles tested in parallel.
2026-04
7 ICPs running · 50+ campaigns shipped.
2026-05-28
78 campaigns · 355K prospects · 1,300 replies booked.
03

De resultaten

Wat er gebeurde nadat Chris live ging.

Impact · gemeten

Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge.

Voor
Knowledge baseEmpty
Response qualityGeneric
Voice matchOff
CRM integrationNone
Na
Knowledge base73
Quick wins3
Voice matchTuned
CRM sync11
Geboekte reacties
1.362

Over het volledige actieve venster van de klant, ongeveer 7 maanden op het platform.

Actieve ICP's
7

Persona's draaien parallel.

Acceptatiepercentage
13.3%

1.501 geaccepteerd van de verzonden uitnodigingen.

Verzonden berichten
10.644

LinkedIn-uitnodigingen + follow-ups over 2 senders.

SNAPSHOT · 28 MEI 2026 · HANDMATIG UIT DE WORKSPACE GEHAALD · GEEN MARKETINGCLAIMSOntdek hoe →
04

Wie er aan het woord is

Chris Dickhans heeft SalesMind onder de eigen naam beoordeeld op TRUSTPILOT. Alles hieronder is wat de workspace daadwerkelijk bevat.

Identiteit geverifieerd · namen van senders + persona's weggelaten volgens beleid

SOLOPRENEUR
Chris Dickhans
Chris Dickhans
Founder - CX Transformation Advisor
Branche
CX Transformation Advisory
Bedrijfsgrootte
1-seat founder
Land
United States
Kopersegment
Founder / CX advisor
Functietitel
Founder · CXpert
Klant sinds
15 DEC 2025
TRUSTPILOT · 5.0/5
06

In hun eigen woorden

De volledige review, ongewijzigd. Afkomstig van TRUSTPILOT.

Geverifieerd · Chris koos ervoor om de naam te publiceren

Excellent - on all levels

CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR
Reactie van de oprichter · gepubliceerd
Julien (oprichter, SalesMind)
Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team.
05

Veelgestelde vragen

Snelle antwoorden over de setup van Chris.

How does the knowledge base improve outreach?
When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic.
Can you fine-tune how the AI sounds?
Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template.
How quickly do results improve after setup?
Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately.
Does the CRM integration work with HubSpot?
Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline.
Can I use this for agency work with multiple clients?
Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base.

Run je pipeline zoals Chris dat doet. Vanuit één seat.

 4.8 / 5 OP TRUSTPILOT·24 OPENBARE REVIEWS