Create an AI Sales Bot: Automate Lead Calls

5

min read

Automating Lead Calls with AI: How to Build an AI Sales Bot to Save Time and Boost Conversions

Automation is transforming the way businesses engage with leads, and AI-powered sales bots are at the forefront of this revolution. Imagine a system that can initiate calls, qualify leads, and schedule appointments - all without human intervention. In this article, you’ll learn how to set up an AI-driven outbound calling system for your business or clients, and why this technology is a game-changer for B2B SaaS professionals, sales teams, marketers, and entrepreneurs striving for efficiency and growth.

Why AI Sales Bots Matter in 2025

Traditional methods of lead qualification, like manually responding to contact forms and scheduling calls, consume significant time and resources. For the team at Morning Tide AI, a business offering AI solutions, these tasks were costing about $2,000 per week in labor hours. However, by implementing an AI-powered outbound calling system, they drastically streamlined their processes, saved money, and improved lead conversion rates.

AI sales bots are now sophisticated enough to handle tasks like:

  • Inbound Calls: AI acts as a virtual front desk, answering customer inquiries and providing information.
  • Outbound Calls: AI bots initiate calls to leads, qualify them, and book appointments based on predefined criteria.
  • Lead Qualification: The bots ask targeted questions to filter out uninterested or unqualified leads, ensuring sales teams focus only on high-potential opportunities.

The system described in this guide demonstrates how businesses can integrate AI calling systems into their workflows, providing speed, scalability, and cost savings.

Step-by-Step Guide: Building an AI Sales Bot

This guide will take you through the setup of an outbound AI calling system. The process uses tools like fillout.com for contact forms, make.com for automation workflows, and air.ai as the AI calling platform. Here’s how you can replicate the system:

1. Define the Workflow

Before diving into tech, map out your process:

  • A lead fills out a contact form on your website.
  • The AI sales bot immediately calls the lead to collect additional information and qualify them.
  • Qualified leads are sent a Calendly link to schedule a discovery call.
  • Unqualified leads are thanked and informed that follow-up may occur in the future.

This predefined workflow ensures the system aligns with your business goals.

2. Create a Contact Form

Use a form-building tool like fillout.com to create a sleek, user-friendly form. Include key fields such as:

  • Name
  • Phone Number
  • Email Address
  • Project Budget
  • Project Description

Once the form is built, integrate it with your automation platform (e.g., make.com) to trigger the next steps.

3. Set Up Automations on Make.com

Make.com is a powerful automation platform that connects your tools. Here’s how to use it:

  • Trigger Automation: When the contact form is submitted, the lead's details are sent to make.com.
  • Initiate Call: The automation sends the lead's details to air.ai’s API, triggering the AI bot to place a call.
  • Qualify Leads: During the call, the bot asks pre-scripted questions to determine if the lead meets your criteria (e.g., project type, budget, etc.).

4. Build the AI Agent on Air.ai

Air.ai is the platform powering your calls. Follow these steps:

  • Create an agent profile with a name and a friendly tone (e.g., "Emma from Morning Tide AI").
  • Write a clear, conversational script for the bot. Example:
    • Introduction: "Hi [Name], this is Emma from Morning Tide AI. Do you have a few minutes to discuss your project?"
    • Questions: Ask about the business industry, team size, and the desired solution.
    • Qualification: "Is this project a chatbot or something we can deliver on our platform?"
    • Next Steps: Schedule a call or politely end the conversation if the lead isn’t a fit.

5. Handle Qualified Leads

If the lead qualifies, the AI bot triggers another automation via make.com:

  • Send an email with a Calendly link for scheduling a call.
  • Include a personalized message summarizing the next steps.

For unqualified leads, the bot ends the call professionally and marks them as needing follow-up later.

6. Test the System

Before going live, run several tests to ensure:

  • The form submissions trigger calls reliably.
  • The AI bot responds smoothly and accurately based on the script.
  • Emails and scheduling links are sent to the right contacts.

Using tools like Skype or Twilio can allow you to test the bot’s functionality with US-based numbers.

Overcoming Challenges

Building an AI sales bot system may feel complex, but the benefits outweigh the hurdles. Here are tips to address common obstacles:

  • Customization: Tailor your bot’s script to reflect your brand’s tone and messaging.
  • API Setup: Ensure all integrations (e.g., air.ai, make.com) are configured correctly; follow tutorials if needed.
  • Compliance: For outbound calls, adhere to laws like TCPA in the US. Avoid contacting consumers without permission.

Key Benefits of AI Sales Bots

  1. Time Savings: Automating lead qualification reduces the need for manual follow-ups, freeing up sales teams for high-priority tasks.
  2. Cost Efficiency: AI systems can handle a high volume of calls at a fraction of the cost of human labor.
  3. Scalability: Whether you’re running a small agency or a large enterprise, these systems can adapt to your lead volume.
  4. Improved Conversion Rates: By qualifying leads faster, you can engage prospects while they’re still interested.
  5. Professionalism: AI bots provide consistent, polished interactions, enhancing your brand's image.

Key Takeaways

  • Transform Lead Management: AI-powered calling systems revolutionize how businesses handle leads, making processes faster and more cost-effective.
  • Critical Tools: Use platforms like air.ai for AI voice, fillout.com for forms, and make.com for automation workflows.
  • Efficient Lead Qualification: The system qualifies leads in real-time, ensuring your sales team only engages with high-potential prospects.
  • Customizable Scripts: Tailor your bot’s dialogue for your business needs, focusing on professionalism and customer engagement.
  • Cost Savings: AI bots drastically cut down labor costs, saving potentially thousands of dollars per month.
  • Test Before Launch: Rigorous testing ensures that all integrations and workflows operate seamlessly.
  • Scalable Solution: Whether for small businesses or larger enterprises, these bots can scale to meet growing lead volumes.

Final Thoughts

AI sales bots are reshaping the landscape of B2B sales and marketing by automating labor-intensive tasks, improving response times, and delivering a better customer experience. Whether you’re a SaaS professional, entrepreneur, or marketer, leveraging this cutting-edge technology can give you a competitive edge in lead generation and conversion.

With the right setup, these systems can save you time, reduce costs, and ensure your team focuses on meaningful interactions with qualified prospects. As we move further into the AI-driven era, adopting tools like these will no longer be optional - it’ll be essential for staying ahead in today’s fast-paced business world.

Source: "Building an AI Sales Bot to Call Leads For Me LIVE" - Liam Ottley, YouTube, Mar 15, 2024 - https://www.youtube.com/watch?v=aWnNJdiza3k

Use: Embedded for reference. Brief quotes used for commentary/review.

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