---
title: "Customer Success Manager — 代理商導入引導 — SalesMind AI Careers"
description: "Apply for the Customer Success Manager — 代理商導入引導 position in Customer Success at SalesMind AI."
image: "https://sales-mind.ai/api/og?title=Customer%20Success%20Manager%20%E2%80%94%20%E4%BB%A3%E7%90%86%E5%95%86%E5%B0%8E%E5%85%A5%E5%BC%95%E5%B0%8E%20%E2%80%94%20SalesMind%20AI%20Careers&description=Apply%20for%20the%20Customer%20Success%20Manager%20%E2%80%94%20%E4%BB%A3%E7%90%86%E5%95%86%E5%B0%8E%E5%85%A5%E5%BC%95%E5%B0%8E%20position%20in%20Customer%20Success%20at%20SalesMind%20AI.&template=utility&size=landscape&channel=og&locale=zh-Hant"
---

[← 所有職缺](/zh-Hant/careers)

職涯

# Customer Success Manager — 代理商導入引導

帶領新代理商合作夥伴從簽約到上線首個客戶活動，負責流失率降低與啟用指標。

Customer Success Remote Full-time

[立即應徵](#apply)

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## 重點速覽

工作地點

遠端, 全球

## 關於此職務

SalesLabel 正在招募一位 Customer Success Manager，負責帶領代理商合作夥伴完成導入引導並達成持續成功。在這個職務中，您將成為加入 SalesLabel 經銷夥伴計畫的新代理商的唯一對接窗口——帶領他們從簽約到上線首個客戶活動，並確保他們此後逐月持續成長。 您將直接與代理商創辦人、營運負責人及客戶經理合作，協助他們有效部署 SalesLabel 的白牌平台。在這個職務中取得成功，代表著實現低流失率、高啟用率，以及積極擴大使用規模並推薦新客戶的合作夥伴。 您的主要職責包括：負責所有新代理商合作夥伴從歡迎電話到首個活動上線的完整導入引導體驗；進行結構化的需求探索會議，了解各代理商的客戶群與工作流程；建立並維護導入引導手冊與教育訓練資源；監控代理商健康指標，如登入頻率、已啟動活動數及已啟用席位數；擔任客戶的內部代言人，向產品團隊反映痛點；以及為頂級合作夥伴主持月度溝通會與季度業務回顧。 您需具備：2 年以上在 SaaS 公司從事 Customer Success、Account Management 或 Implementation 相關工作的經驗；具備為代理商、行銷人員或 SDR 團隊等技術或半技術使用者提供導入引導的經驗；優異的溝通能力與同理心——您樂於協助他人有自信地掌握新工具；具備分析思維，能熟練追蹤 KPI 並運用數據引導對話；熟悉陌生開發銷售工作流程或代理商營運者將是一大加分。 我們提供：時間彈性、可跨時區工作的完全遠端職務；在 SalesLabel 承擔關鍵成長職能的真正責任；與產品、合作夥伴及業務團隊的密切協作；一個您能自豪代表的平台——SalesLabel 由深刻理解代理商需求的人員專為代理商打造；隨著公司規模擴展，晉升為資深 CSM 或團隊主管的機會。 這是 CSM 團隊的創始職務，將定義我們的合作夥伴如何體驗 SalesLabel。如果您熱衷於將新客戶轉化為忠實擁護者，並且相信卓越的導入引導是成長的基石，這個職務非常適合您。

## 應徵此職位

請填寫以下表單。我們會親自審閱每一份申請，並於 5 個工作天內與您聯繫。

### Apply for Customer Success Manager — 代理商導入引導

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## 其他開放職位

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