--- title: "SalesMind AI Review | Excellent Platform & Customer" description: "SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them." image: "https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg" --- CASO DE SUCESSO · SOLOPRENEUR · VERIFICADO · **TRUSTPILOT** # 78 CAMPAIGNS. 7 ICPs. 355K PROSPECTS. Excellent - on all levels ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=96&q=75) Chris Dickhans Founder - CX Transformation Advisor SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them. [Agende uma demo de 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 5.0 · TRUSTPILOT · VERIFICADO TL;DR - Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight - Quick win: prospect called after AI outreach, 3 calls booked in days - Fine-tuned AI voice settings to match professional communication style - 11 qualified leads synced to HubSpot CRM - Learning to onboard client accounts as agency user - Consent given to share success publicly 01 ## O desafio Com o que Chris lidava antes. Problema · da entrevista Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning. Practice growth REFERRAL New advisory clients came only through warm intros. ICP layering MIXED No way to test multiple advisor positions in parallel. Outreach throughput CAPPED One person, manual schedule, limited daily output. CX positioning UNTESTED No baseline to know which CX angles converted. 02 ## A solução Como Chris usa a SalesMind AI hoje. Abordagem · da entrevista ### O que mudou Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot. ### Como funciona The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user. 03 ## A stack que construíram Apenas números e configuração, sem nomes de prospects, sem conteúdo de mensagens. Esta é a forma de um sistema outbound B2B real rodando na SalesMind. Remetentes + ICPs · anônimo para o cliente Assentos 1 1 pagos Remetentes 2 Perfis do LinkedIn Personas 7 Campanhas 11 ativas Dias ativos 240 desde dez. de 2025 #### Personas (ICPs) 7 CONFIGURADAS · TOP 3 VP Customer Experience at mid-market 28CRITÉRIOS VP / Head CX transformation buyers in retail 24CRITÉRIOS Director / VP Operations executives buying advisory 22CRITÉRIOS COO / SVP NOMES INTERNOS DO CLIENTE ANONIMIZADOS Datas reais do workspace · a jornada do cliente 2025-12-15 CXpert onboards SalesMind — founder-led outbound. 2026-01 First 5 ICPs launched — CX transformation angles tested in parallel. 2026-04 7 ICPs running · 50+ campaigns shipped. 2026-05-28 78 campaigns · 355K prospects · 1,300 replies booked. 04 ## Os resultados O que aconteceu depois que Chris entrou no ar. Impacto · medido Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge. Antes Knowledge base Empty Response quality Generic Voice match Off CRM integration None Depois Knowledge base 73 Quick wins 3 Voice match Tuned CRM sync 11 Respostas obtidas 1.362 Durante toda a janela de atividade do cliente, cerca de 8 meses na plataforma. ICPs ativos 7 Personas rodando em paralelo. Taxa de aceitação 13.3% 1.501 aceitos dos convites enviados. Mensagens enviadas 10.644 Convites do LinkedIn + follow-ups em 2 remetentes. SNAPSHOT · 28 DE MAI. DE 2026 · EXTRAÍDO MANUALMENTE DO WORKSPACE · SEM ALEGAÇÕES DE MARKETING [Veja como →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) SETORES-ALVO Business Consulting Financial Services Tech Companies Retail Manufacturing IT Services Hospitality Professional Services Consumer Goods Telecommunications 05 ## Quem está falando Chris Dickhans avaliou a SalesMind com o nome real no TRUSTPILOT. Tudo abaixo é o que o workspace realmente contém. Identidade verificada · nomes de remetentes e personas omitidos por política SOLOPRENEUR ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=128&q=75) Chris Dickhans Founder - CX Transformation Advisor Setor CX Transformation Advisory Tamanho da empresa 1-seat founder País United States Segmento de comprador Founder / CX advisor Cargo Founder · CXpert Cliente desde 15 DE DEZ. DE 2025 TRUSTPILOT · 5.0/5 06 ## Nas próprias palavras A avaliação completa, sem edições. Extraída do TRUSTPILOT. Verificado · Chris escolheu publicar o próprio nome “ Excellent - on all levels CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR Resposta do fundador · publicada **Julien (fundador, SalesMind)** Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team. 07 ## Perguntas frequentes Respostas rápidas sobre a configuração de Chris. How does the knowledge base improve outreach? When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic. Can you fine-tune how the AI sounds? Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template. How quickly do results improve after setup? Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately. Does the CRM integration work with HubSpot? Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline. Can I use this for agency work with multiple clients? Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base. ## Opere o pipeline como Chris. A partir de um único assento. [Agende uma demo de 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 / 5 NO TRUSTPILOT · 67 AVALIAÇÕES PÚBLICAS 08 ## Mais operadores Outras pessoas operando pipelines reais no LinkedIn com a SalesMind. Todas avaliações públicas; todas extraídas de workspaces verificados. Escolha o comprador mais parecido com você [![Séverine Clément Derville](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F695237e5087d13384523ca06_severine-clement-derville-profile-pic.jpg&w=96&q=75) Séverine Clément Derville Executive Director 10.897 MSGS](/pt-BR/success-stories/cci-france) [RT rl t. Owner PERSONALIZED, PROFESSIONAL AI OU](/pt-BR/success-stories/rl-t-g2-v-2) [![Alex L.](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F6953a83b8218c1f6a0a11add_alex-lossing-profile-pic.jpg&w=96&q=75) Alex L. CTO - Software Services 17.093 MSGS](/pt-BR/success-stories/alex-l-g2-v-9) ## Animados para conversar com o seu time. Agende uma Call de Descoberta com a gente. Mal podemos esperar para mergulhar no seu negócio e descobrir se (e como) a SalesMind AI pode te ajudar a gerar mais leads em menos tempo no LinkedIn. O que esperar da nossa call ### Uma call de descoberta. Não um pitch. - Descoberta Seus objetivos e desafios de vendas: nós ouvimos primeiro, para ver se você se qualifica. - Perguntas e Respostas Respostas para qualquer dúvida que você tenha sobre o produto, a apresentação ou os preços. - Próximos passos Se você se qualificar, fazemos o cadastro juntos e agendamos uma call de onboarding. [Agende uma demo de 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 NO TRUSTPILOT · 67 AVALIAÇÕES PÚBLICAS SALESMIND AI INFRAESTRUTURA DE PIPELINE DESDE 2024 ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI","url":"https://sales-mind.ai","logo":{"@type":"ImageObject","url":"https://sales-mind.ai/logo.svg"},"description":"AI-powered sales automation platform that helps businesses automate prospecting, personalize outreach, and close more deals.","knowsLanguage":["en","fr","es","de","it","pt-BR","nl","pt-PT","ja","ko","zh-Hans","zh-Hant","hi"],"founder":{"@type":"Person","name":"Julien Gadea"},"sameAs":["https://www.facebook.com/SalesMind.Ai.corp","https://www.instagram.com/salesmind_ai/","https://twitter.com/salesmind_ai","https://www.youtube.com/@SalesMindAi","https://www.tiktok.com/@salesmind_ai","https://www.reddit.com/user/SALESMIND_AI/"],"contactPoint":[],"areaServed":"Worldwide"},{"@type":"WebSite","@id":"https://sales-mind.ai/#website","name":"SalesMind AI","url":"https://sales-mind.ai","description":"Close More Deals with AI Sales Agents","inLanguage":"en","publisher":{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://sales-mind.ai/blog?q={search_term_string}"},"query-input":"required name=search_term_string"},{"@type":"ReadAction","target":"https://sales-mind.ai"}]}]} {"@context":"https://schema.org","@type":"WebPage","@id":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans#webpage","url":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans","name":"Excellence Across Platform and Service","description":"SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.","inLanguage":"pt-BR","isPartOf":{"@type":"WebSite","@id":"https://sales-mind.ai/#website","url":"https://sales-mind.ai","name":"SalesMind AI"},"breadcrumb":{"@id":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans#breadcrumb"},"potentialAction":{"@type":"ReadAction","target":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans"},"dateModified":"2026-03-01T00:00:00.000Z"} {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Início","item":"https://sales-mind.ai/pt-BR"},{"@type":"ListItem","position":2,"name":"Histórias de sucesso","item":"https://sales-mind.ai/pt-BR/success-stories"},{"@type":"ListItem","position":3,"name":"Chris Dickhans","item":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans"}]} {"@context":"https://schema.org","@type":"SpeakableSpecification","cssSelector":["[data-speakable]","h1","h2"]} {"@context":"https://schema.org","@graph":[{"@type":"Person","@id":"#person-chris-dickhans","name":"Chris Dickhans","jobTitle":"Founder - CX Transformation Advisor","sameAs":"https://apps.sales-mind.ai/profile/ACoAAABkc3oBsmcD-AZeTVRlgGFvFb2_ONOwQYc","image":"https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg","nationality":"us","worksFor":{"@id":"#org-chris-dickhans"}},{"@type":"Organization","@id":"#org-chris-dickhans","name":"CXpert Solutions & Advisors LLC","keywords":"Consulting","address":{"@type":"PostalAddress","addressCountry":"us"}},{"@type":"SoftwareApplication","@id":"#salesmind-ai","name":"SalesMind AI","applicationCategory":"BusinessApplication","operatingSystem":"Web","offers":{"@type":"AggregateOffer","priceCurrency":"USD","lowPrice":"99","offerCount":5,"url":"https://sales-mind.ai/pricing"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.9","reviewCount":"67","bestRating":"5","worstRating":"1"}},{"@type":"Review","@id":"#review-chris-dickhans","author":{"@id":"#person-chris-dickhans"},"itemReviewed":{"@id":"#salesmind-ai"},"reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"headline":"Excellence Across Platform and Service","reviewBody":"Excellent - on all levels"}]} {"@context":"https://schema.org","@type":"FAQPage","@id":"https://sales-mind.ai/pt-BR/success-stories/chris-dickhans#faq","inLanguage":"pt-BR","mainEntity":[{"@type":"Question","name":"How does the knowledge base improve outreach?","acceptedAnswer":{"@type":"Answer","text":"When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic.","inLanguage":"pt-BR"}},{"@type":"Question","name":"Can you fine-tune how the AI sounds?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template.","inLanguage":"pt-BR"}},{"@type":"Question","name":"How quickly do results improve after setup?","acceptedAnswer":{"@type":"Answer","text":"Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately.","inLanguage":"pt-BR"}},{"@type":"Question","name":"Does the CRM integration work with HubSpot?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline.","inLanguage":"pt-BR"}},{"@type":"Question","name":"Can I use this for agency work with multiple clients?","acceptedAnswer":{"@type":"Answer","text":"Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base.","inLanguage":"pt-BR"}}]} ```