--- title: "SalesMind AI Review | Excellent Platform & Customer" description: "SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them." image: "https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg" --- SUCCESVERHAAL · SOLOPRENEUR · GEVERIFIEERD · **TRUSTPILOT** # 78 CAMPAIGNS. 7 ICPs. 355K PROSPECTS. Excellent - on all levels ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=96&q=75) Chris Dickhans Founder - CX Transformation Advisor SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them. [Boek een demo van 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 5.0 · TRUSTPILOT · GEVERIFIEERD TL;DR - Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight - Quick win: prospect called after AI outreach, 3 calls booked in days - Fine-tuned AI voice settings to match professional communication style - 11 qualified leads synced to HubSpot CRM - Learning to onboard client accounts as agency user - Consent given to share success publicly 01 ## De uitdaging Waar Chris eerder mee worstelde. Probleem · uit het interview Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning. Practice growth REFERRAL New advisory clients came only through warm intros. ICP layering MIXED No way to test multiple advisor positions in parallel. Outreach throughput CAPPED One person, manual schedule, limited daily output. CX positioning UNTESTED No baseline to know which CX angles converted. 02 ## De oplossing Hoe Chris SalesMind AI vandaag gebruikt. Aanpak · uit het interview ### Wat er veranderde Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot. ### Hoe het werkt The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user. 03 ## De stack die ze bouwden Alleen aantallen en configuratie, geen namen van prospects, geen berichtinhoud. Dit is de vorm van een echt B2B-outboundsysteem dat op SalesMind draait. Senders + ICP's · klantanoniem Seats 1 1 betaald Senders 2 LinkedIn-profielen Persona's 7 Campagnes 11 live Dagen actief 240 sinds dec 2025 #### Persona's (ICP's) 7 GECONFIGUREERD · TOP 3 VP Customer Experience at mid-market 28CRITERIA VP / Head CX transformation buyers in retail 24CRITERIA Director / VP Operations executives buying advisory 22CRITERIA COO / SVP KLANTINTERNE BENAMINGEN GEANONIMISEERD Echte workspace-datums · de customer journey 2025-12-15 CXpert onboards SalesMind — founder-led outbound. 2026-01 First 5 ICPs launched — CX transformation angles tested in parallel. 2026-04 7 ICPs running · 50+ campaigns shipped. 2026-05-28 78 campaigns · 355K prospects · 1,300 replies booked. 04 ## De resultaten Wat er gebeurde nadat Chris live ging. Impact · gemeten Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge. Voor Knowledge base Empty Response quality Generic Voice match Off CRM integration None Na Knowledge base 73 Quick wins 3 Voice match Tuned CRM sync 11 Geboekte reacties 1.362 Over het volledige actieve venster van de klant, ongeveer 8 maanden op het platform. Actieve ICP's 7 Persona's draaien parallel. Acceptatiepercentage 13.3% 1.501 geaccepteerd van de verzonden uitnodigingen. Verzonden berichten 10.644 LinkedIn-uitnodigingen + follow-ups over 2 senders. SNAPSHOT · 28 MEI 2026 · HANDMATIG UIT DE WORKSPACE GEHAALD · GEEN MARKETINGCLAIMS [Ontdek hoe →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) GERICHTE BRANCHES Business Consulting Financial Services Tech Companies Retail Manufacturing IT Services Hospitality Professional Services Consumer Goods Telecommunications 05 ## Wie er aan het woord is Chris Dickhans heeft SalesMind onder de eigen naam beoordeeld op TRUSTPILOT. Alles hieronder is wat de workspace daadwerkelijk bevat. Identiteit geverifieerd · namen van senders + persona's weggelaten volgens beleid SOLOPRENEUR ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=128&q=75) Chris Dickhans Founder - CX Transformation Advisor Branche CX Transformation Advisory Bedrijfsgrootte 1-seat founder Land United States Kopersegment Founder / CX advisor Functietitel Founder · CXpert Klant sinds 15 DEC 2025 TRUSTPILOT · 5.0/5 06 ## In hun eigen woorden De volledige review, ongewijzigd. Afkomstig van TRUSTPILOT. Geverifieerd · Chris koos ervoor om de naam te publiceren “ Excellent - on all levels CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR Reactie van de oprichter · gepubliceerd **Julien (oprichter, SalesMind)** Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team. 07 ## Veelgestelde vragen Snelle antwoorden over de setup van Chris. How does the knowledge base improve outreach? When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic. Can you fine-tune how the AI sounds? Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template. How quickly do results improve after setup? Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately. Does the CRM integration work with HubSpot? Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline. Can I use this for agency work with multiple clients? Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base. ## Run je pipeline zoals Chris dat doet. Vanuit één seat. [Boek een demo van 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 / 5 OP TRUSTPILOT · 67 OPENBARE REVIEWS 08 ## Meer operators Andere mensen die echte LinkedIn-pipelines runnen op SalesMind. Allemaal openbare reviews; allemaal afkomstig uit geverifieerde workspaces. Kies de koper die het meest op jou lijkt [![Séverine Clément Derville](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F695237e5087d13384523ca06_severine-clement-derville-profile-pic.jpg&w=96&q=75) Séverine Clément Derville Executive Director 10.897 BERICHTEN](/nl/success-stories/cci-france) [RT rl t. Owner PERSONALIZED, PROFESSIONAL AI OU](/nl/success-stories/rl-t-g2-v-2) [![Alex L.](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F6953a83b8218c1f6a0a11add_alex-lossing-profile-pic.jpg&w=96&q=75) Alex L. CTO - Software Services 17.093 BERICHTEN](/nl/success-stories/alex-l-g2-v-9) ## We maken graag kennis met je team. Boek een Discovery Call met ons. We duiken graag in je business en ontdekken of (en hoe) SalesMind AI je kan helpen om in minder tijd meer leads te genereren op LinkedIn. Wat je kunt verwachten tijdens ons gesprek ### Een kennismakingsgesprek. Geen salespraatje. - Kennismaking Je salesdoelen & uitdagingen: we luisteren eerst, om te zien of je in aanmerking komt. - Vragen & antwoorden Antwoorden op al je vragen over het product, de presentatie of de prijzen. - Vervolgstappen Als je in aanmerking komt, melden we je samen aan en plannen we een onboardinggesprek. [Boek een demo van 30 min →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 OP TRUSTPILOT · 67 OPENBARE REVIEWS SALESMIND AI PIPELINE-INFRASTRUCTUUR SINDS 2024 ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI","url":"https://sales-mind.ai","logo":{"@type":"ImageObject","url":"https://sales-mind.ai/logo.svg"},"description":"AI-powered sales automation platform that helps businesses automate prospecting, personalize outreach, and close more deals.","knowsLanguage":["en","fr","es","de","it","pt-BR","nl","pt-PT","ja","ko","zh-Hans","zh-Hant","hi"],"founder":{"@type":"Person","name":"Julien Gadea"},"sameAs":["https://www.facebook.com/SalesMind.Ai.corp","https://www.instagram.com/salesmind_ai/","https://twitter.com/salesmind_ai","https://www.youtube.com/@SalesMindAi","https://www.tiktok.com/@salesmind_ai","https://www.reddit.com/user/SALESMIND_AI/"],"contactPoint":[],"areaServed":"Worldwide"},{"@type":"WebSite","@id":"https://sales-mind.ai/#website","name":"SalesMind AI","url":"https://sales-mind.ai","description":"Close More Deals with AI Sales Agents","inLanguage":"en","publisher":{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://sales-mind.ai/blog?q={search_term_string}"},"query-input":"required name=search_term_string"},{"@type":"ReadAction","target":"https://sales-mind.ai"}]}]} {"@context":"https://schema.org","@type":"WebPage","@id":"https://sales-mind.ai/nl/success-stories/chris-dickhans#webpage","url":"https://sales-mind.ai/nl/success-stories/chris-dickhans","name":"Excellence Across Platform and Service","description":"SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.","inLanguage":"nl","isPartOf":{"@type":"WebSite","@id":"https://sales-mind.ai/#website","url":"https://sales-mind.ai","name":"SalesMind AI"},"breadcrumb":{"@id":"https://sales-mind.ai/nl/success-stories/chris-dickhans#breadcrumb"},"potentialAction":{"@type":"ReadAction","target":"https://sales-mind.ai/nl/success-stories/chris-dickhans"},"dateModified":"2026-03-01T00:00:00.000Z"} {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://sales-mind.ai/nl/success-stories/chris-dickhans#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://sales-mind.ai/nl"},{"@type":"ListItem","position":2,"name":"Succesverhalen","item":"https://sales-mind.ai/nl/success-stories"},{"@type":"ListItem","position":3,"name":"Chris Dickhans","item":"https://sales-mind.ai/nl/success-stories/chris-dickhans"}]} {"@context":"https://schema.org","@type":"SpeakableSpecification","cssSelector":["[data-speakable]","h1","h2"]} {"@context":"https://schema.org","@graph":[{"@type":"Person","@id":"#person-chris-dickhans","name":"Chris Dickhans","jobTitle":"Founder - CX Transformation Advisor","sameAs":"https://apps.sales-mind.ai/profile/ACoAAABkc3oBsmcD-AZeTVRlgGFvFb2_ONOwQYc","image":"https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg","nationality":"us","worksFor":{"@id":"#org-chris-dickhans"}},{"@type":"Organization","@id":"#org-chris-dickhans","name":"CXpert Solutions & Advisors LLC","keywords":"Consulting","address":{"@type":"PostalAddress","addressCountry":"us"}},{"@type":"SoftwareApplication","@id":"#salesmind-ai","name":"SalesMind AI","applicationCategory":"BusinessApplication","operatingSystem":"Web","offers":{"@type":"AggregateOffer","priceCurrency":"USD","lowPrice":"99","offerCount":5,"url":"https://sales-mind.ai/pricing"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.9","reviewCount":"67","bestRating":"5","worstRating":"1"}},{"@type":"Review","@id":"#review-chris-dickhans","author":{"@id":"#person-chris-dickhans"},"itemReviewed":{"@id":"#salesmind-ai"},"reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"headline":"Excellence Across Platform and Service","reviewBody":"Excellent - on all levels"}]} {"@context":"https://schema.org","@type":"FAQPage","@id":"https://sales-mind.ai/nl/success-stories/chris-dickhans#faq","inLanguage":"nl","mainEntity":[{"@type":"Question","name":"How does the knowledge base improve outreach?","acceptedAnswer":{"@type":"Answer","text":"When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic.","inLanguage":"nl"}},{"@type":"Question","name":"Can you fine-tune how the AI sounds?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template.","inLanguage":"nl"}},{"@type":"Question","name":"How quickly do results improve after setup?","acceptedAnswer":{"@type":"Answer","text":"Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately.","inLanguage":"nl"}},{"@type":"Question","name":"Does the CRM integration work with HubSpot?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline.","inLanguage":"nl"}},{"@type":"Question","name":"Can I use this for agency work with multiple clients?","acceptedAnswer":{"@type":"Answer","text":"Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base.","inLanguage":"nl"}}]} ```