---
title: "95% Client Retention, White-Label Lead Gen | SalesMind AI"
description: "Learn how a 30-person UK marketing agency solved chronic client churn by adding a white-label lead generation platform to their service portfolio, achieving 95%"
image: "https://sales-mind.ai/api/og?title=95%25%20Client%20Retention%2C%20White-Label%20Lead%20Gen%20%7C%20SalesMind%20AI&description=Learn%20how%20a%2030-person%20UK%20marketing%20agency%20solved%20chronic%20client%20churn%20by%20adding%20a%20white-label%20lead%20generation%20platform%20to%20their%20service%20portfolio%2C%20achieving%2095%25&template=utility&size=landscape&channel=og&locale=en"
---

[See how this applies to your team](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary)

reviewed SalesMind AI.

BrightPath adopted SalesLabel as their white-label outreach infrastructure, integrating it as a natural extension of their existing service portfolio rather than a separate product line. The strategic decision was deliberate: instead of selling outreach as a standalone service, they embedded it into their existing client packages as an "Advanced Lead Activation" module. This positioning aligned outreach with the marketing work they already delivered, creating a seamless narrative from content and ads through to qualified pipeline. Implementation took six weeks. The technology team configured the branded SalesLabel instance with BrightPath's visual identity. The service delivery team designed standardized outreach playbooks for their three core verticals. And the client success team developed upgrade conversation guides for existing accounts. The pricing structure added incremental value to existing relationships. Current clients could add the Lead Activation module for £1,200 to £2,800 per month depending on campaign volume, representing a 30 to 55 percent uplift on their existing retainer. New clients were offered integrated packages from the start, with outreach included as a standard tier in the "Growth" and "Enterprise" bundles. Twenty-two of BrightPath's existing clients were offered the upgrade during the first quarter. The pitch was straightforward: "You already invest in brand awareness and content. We can now extend that investment directly into qualified pipeline, all managed within the same team and reporting structure you already trust.

## Industry benchmarks

Marketing Agency averages across our customer base

### ~26%

Acceptance rate

LinkedIn connection request

### ~13%

Reply rate

After connection accepted

### 30h

Avg. time to first reply

Median across campaigns

## How our agents work

Each SalesMind AI agent follows a proven 3-step process

### Multi-channel outreach

Your AI agents send personalised connection requests and LinkedIn messages at scale, tailored to each prospect's profile.

### ICP-aware messaging

Every message is crafted for your ideal customer profile—industry, seniority, pain points—so conversations start on the right note.

### Reply intelligence

When prospects respond, your agents classify intent and surface warm leads for your team to close.

## What SalesMind AI can do for your team

See how leading teams use SalesMind AI to grow pipeline faster.

### Cold outreach at scale

Send personalized first-touch messages to hundreds of prospects without lifting a finger.

### Lead reactivation

Re-engage dormant contacts with timely, contextual follow-ups that reignite conversations.

### Inbound nurturing

Turn website visitors and form fills into booked meetings with automated, personalized sequences.

### Account-based selling

Coordinate multi-threaded outreach across every stakeholder at your top target accounts.

## Similar customer stories

Other Marketing Agency companies using SalesMind

[Jule Krummel New Work Wave Technology “SOLOPRENEUR REPLACES ENTIRE LINKEDIN STACK WITH ONE TOOL”](/en/success-stories/jule-krummel) [Nick Heijman HypotheekXperts “Genuinely impressive results — almost too good”](/en/success-stories/nick-heijman) [Rahul Pushkarna Bounty Media “A valuable automation tool that lets you focus”](/en/success-stories/bounty-media) [Eugénie Masse BDO International “Scale prospecting without writing every message”](/en/success-stories/bdo)

## More Success Stories

[Chrome Web Store > This tool makes reaching out to prospects effortless and highly effective. RT rl technoritz](/en/success-stories/rl-technoritz-59a1df)

G2

### [Effortless LinkedIn engagement, stellar support](/en/success-stories/rob-g-g2-v-6)

> I use SalesMind Ai to promote my AI consulting business that specializes in helping Franchisors leverage AI. I like that it can build a custom agent to represent the brand on LinkedIn and generate more conversations. The tone of voice and sales playbook features allow the agent to do personalized outreach at scale. It generates the target audience quickly and allows for the launch and testing of different campaigns very quickly. It also helps generate appointments directly from conversations within LinkedIn. I appreciate its integration with calendar software and CRM, without requiring LinkedIn Sales Navigator. I am recommending this to my clients and would rate it a 10 for anyone wanting to leverage LinkedIn to get more traction and conversations with connections.

RG

Rob G.

G2

E-commerce

### [Scaled Personalized Prospecting at Volume](/en/success-stories/roberto-k-g2-v-4)

> Completely streamlined our sales prospecting on LinkedIn. It was easy to set up in terms of selecting the audience and setting up the sequence of follow-up messages. We can reach out to hundreds or thousands of prospects without losing control. It is super powerful and has helped us scale up our lead generation and thus our business effortlessly.

th

![](https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69534d2e69a81c52ad041e2c_roberto-kauffmann-dev-profile-pic.jpg)

Roberto K. Chief Product Officer - Software Provider · aCommerce

## Ready to Write Your Own Success Story?

Join hundreds of B2B companies already generating qualified pipeline with SalesMind AI.

[Book a Strategy Call](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=demo&utm_content=ctaPrimary) [Watch 2-Min Overview](/en/platform)

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