--- title: "SalesMind AI Review | Excellent Platform & Customer" description: "SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them." image: "https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg" --- SUCCESS STORY · SOLOPRENEUR · VERIFIED · **TRUSTPILOT** # 78 CAMPAIGNS. 7 ICPs. 355K PROSPECTS. Excellent - on all levels ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=96&q=75) Chris Dickhans Founder - CX Transformation Advisor SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them. [Book a 30-min demo →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 5.0 · TRUSTPILOT · VERIFIED TL;DR - Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight - Quick win: prospect called after AI outreach, 3 calls booked in days - Fine-tuned AI voice settings to match professional communication style - 11 qualified leads synced to HubSpot CRM - Learning to onboard client accounts as agency user - Consent given to share success publicly 01 ## The challenge What Chris was dealing with before. Problem · from the interview Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning. Practice growth REFERRAL New advisory clients came only through warm intros. ICP layering MIXED No way to test multiple advisor positions in parallel. Outreach throughput CAPPED One person, manual schedule, limited daily output. CX positioning UNTESTED No baseline to know which CX angles converted. 02 ## The solution How Chris uses SalesMind AI today. Approach · from the interview ### What changed Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot. ### How it works The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user. 03 ## The stack they built Counts and configuration only — no prospect names, no message bodies. This is the shape of a real B2B outbound system run on SalesMind. Senders + ICPs · client-anonymous Seats 1 1 paid Senders 2 LinkedIn profiles Personas 7 Campaigns 11 live Days active 237 since Dec 2025 #### Personas (ICPs) 7 CONFIGURED · TOP 3 VP Customer Experience at mid-market 28CRITERIA VP / Head CX transformation buyers in retail 24CRITERIA Director / VP Operations executives buying advisory 22CRITERIA COO / SVP CLIENT-INTERNAL NAMING ANONYMIZED Real workspace dates · the customer journey 2025-12-15 CXpert onboards SalesMind — founder-led outbound. 2026-01 First 5 ICPs launched — CX transformation angles tested in parallel. 2026-04 7 ICPs running · 50+ campaigns shipped. 2026-05-28 78 campaigns · 355K prospects · 1,300 replies booked. 04 ## The results What happened after Chris went live. Impact · measured Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge. Before Knowledge base Empty Response quality Generic Voice match Off CRM integration None After Knowledge base 73 Quick wins 3 Voice match Tuned CRM sync 11 Replies booked 1,362 Across the customer's active window — roughly 7 months on the platform. ICPs running 7 Personas running in parallel. Acceptance rate 13.3% 1,501 accepted of invites sent. Messages sent 10,644 LinkedIn invites + follow-ups across 2 senders. SNAPSHOT · MAY 28, 2026 · PULLED MANUALLY FROM THE WORKSPACE · NO MARKETING CLAIMS [See how →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) INDUSTRIES TARGETED Business Consulting Financial Services Tech Companies Retail Manufacturing IT Services Hospitality Professional Services Consumer Goods Telecommunications 05 ## Who’s talking Chris Dickhans reviewed SalesMind under their real name on TRUSTPILOT. Everything below is what the workspace actually contains. Identity verified · sender + persona names omitted by policy SOLOPRENEUR ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=128&q=75) Chris Dickhans Founder - CX Transformation Advisor Industry CX Transformation Advisory Company size 1-seat founder Country United States Buyer segment Founder / CX advisor Job title Founder · CXpert Customer since DEC 15, 2025 TRUSTPILOT · 5.0/5 06 ## In their own words The full review, untouched. Sourced from TRUSTPILOT. Verified · Chris chose to publish their name “ Excellent - on all levels CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR Founder reply · published **Julien (founder, SalesMind)** Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team. 07 ## Common questions Quick answers about Chris’s setup. How does the knowledge base improve outreach? When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic. Can you fine-tune how the AI sounds? Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template. How quickly do results improve after setup? Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately. Does the CRM integration work with HubSpot? Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline. Can I use this for agency work with multiple clients? Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base. ## Run pipeline like Chris does. From one seat. [Book a 30-min demo →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 / 5 ON TRUSTPILOT · 67 PUBLIC REVIEWS 08 ## More operators Other people running real LinkedIn pipelines on SalesMind. All public reviews; all sourced from verified workspaces. Pick the buyer most like you [![Séverine Clément Derville](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F695237e5087d13384523ca06_severine-clement-derville-profile-pic.jpg&w=96&q=75) Séverine Clément Derville Executive Director 10,897 MSGS](/en/success-stories/cci-france) [RT rl t. Owner PERSONALIZED, PROFESSIONAL AI OU](/en/success-stories/rl-t-g2-v-2) [![Alex L.](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F6953a83b8218c1f6a0a11add_alex-lossing-profile-pic.jpg&w=96&q=75) Alex L. CTO - Software Services 17,093 MSGS](/en/success-stories/alex-l-g2-v-9) ## Excited to connect with your team. Book a Discovery Call with us. We can’t wait to dive into your business and discover if (and how) SalesMind AI can help you generate more leads in less time on LinkedIn. What to expect on our call ### A discovery call. Not a pitch. - Discovery Your sales goals & challenges — we listen first, to see if you qualify. - Q&A Answers to any questions you might have about the product, the deck, or the pricing. - Next steps If you qualify, we sign up together and schedule an onboarding call. [Book a 30-min demo →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 ON TRUSTPILOT · 67 PUBLIC REVIEWS SALESMIND AI PIPELINE INFRASTRUCTURE SINCE 2024 ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI","url":"https://sales-mind.ai","logo":{"@type":"ImageObject","url":"https://sales-mind.ai/logo.svg"},"description":"AI-powered sales automation platform that helps businesses automate prospecting, personalize outreach, and close more deals.","knowsLanguage":["en","fr","es","de","it","pt-BR","nl","pt-PT","ja","ko","zh-Hans","zh-Hant","hi"],"founder":{"@type":"Person","name":"Julien Gadea"},"sameAs":["https://www.facebook.com/SalesMind.Ai.corp","https://www.instagram.com/salesmind_ai/","https://twitter.com/salesmind_ai","https://www.youtube.com/@SalesMindAi","https://www.tiktok.com/@salesmind_ai","https://www.reddit.com/user/SALESMIND_AI/"],"contactPoint":[],"areaServed":"Worldwide"},{"@type":"WebSite","@id":"https://sales-mind.ai/#website","name":"SalesMind AI","url":"https://sales-mind.ai","description":"Close More Deals with AI Sales Agents","inLanguage":"en","publisher":{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://sales-mind.ai/blog?q={search_term_string}"},"query-input":"required name=search_term_string"},{"@type":"ReadAction","target":"https://sales-mind.ai"}]}]} {"@context":"https://schema.org","@type":"WebPage","@id":"https://sales-mind.ai/en/success-stories/chris-dickhans#webpage","url":"https://sales-mind.ai/en/success-stories/chris-dickhans","name":"Excellence Across Platform and Service","description":"SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.","inLanguage":"en","isPartOf":{"@type":"WebSite","@id":"https://sales-mind.ai/#website","url":"https://sales-mind.ai","name":"SalesMind AI"},"breadcrumb":{"@id":"https://sales-mind.ai/en/success-stories/chris-dickhans#breadcrumb"},"potentialAction":{"@type":"ReadAction","target":"https://sales-mind.ai/en/success-stories/chris-dickhans"},"dateModified":"2026-03-01T00:00:00.000Z"} {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://sales-mind.ai/en/success-stories/chris-dickhans#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://sales-mind.ai/en"},{"@type":"ListItem","position":2,"name":"Success Stories","item":"https://sales-mind.ai/en/success-stories"},{"@type":"ListItem","position":3,"name":"Chris Dickhans","item":"https://sales-mind.ai/en/success-stories/chris-dickhans"}]} {"@context":"https://schema.org","@type":"SpeakableSpecification","cssSelector":["[data-speakable]","h1","h2"]} {"@context":"https://schema.org","@graph":[{"@type":"Person","@id":"#person-chris-dickhans","name":"Chris Dickhans","jobTitle":"Founder - CX Transformation Advisor","sameAs":"https://apps.sales-mind.ai/profile/ACoAAABkc3oBsmcD-AZeTVRlgGFvFb2_ONOwQYc","image":"https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg","nationality":"us","worksFor":{"@id":"#org-chris-dickhans"}},{"@type":"Organization","@id":"#org-chris-dickhans","name":"CXpert Solutions & Advisors LLC","keywords":"Consulting","address":{"@type":"PostalAddress","addressCountry":"us"}},{"@type":"SoftwareApplication","@id":"#salesmind-ai","name":"SalesMind AI","applicationCategory":"BusinessApplication","operatingSystem":"Web","offers":{"@type":"AggregateOffer","priceCurrency":"USD","lowPrice":"99","offerCount":5,"url":"https://sales-mind.ai/pricing"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.9","reviewCount":"67","bestRating":"5","worstRating":"1"}},{"@type":"Review","@id":"#review-chris-dickhans","author":{"@id":"#person-chris-dickhans"},"itemReviewed":{"@id":"#salesmind-ai"},"reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"headline":"Excellence Across Platform and Service","reviewBody":"Excellent - on all levels"}]} {"@context":"https://schema.org","@type":"FAQPage","@id":"https://sales-mind.ai/en/success-stories/chris-dickhans#faq","inLanguage":"en","mainEntity":[{"@type":"Question","name":"How does the knowledge base improve outreach?","acceptedAnswer":{"@type":"Answer","text":"When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic.","inLanguage":"en"}},{"@type":"Question","name":"Can you fine-tune how the AI sounds?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template.","inLanguage":"en"}},{"@type":"Question","name":"How quickly do results improve after setup?","acceptedAnswer":{"@type":"Answer","text":"Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately.","inLanguage":"en"}},{"@type":"Question","name":"Does the CRM integration work with HubSpot?","acceptedAnswer":{"@type":"Answer","text":"Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline.","inLanguage":"en"}},{"@type":"Question","name":"Can I use this for agency work with multiple clients?","acceptedAnswer":{"@type":"Answer","text":"Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base.","inLanguage":"en"}}]} ```