--- title: "SalesMind AI Review | Excellent Platform & Customer" description: "SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them." image: "https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg" --- ERFOLGSGESCHICHTE · SOLOPRENEUR · VERIFIZIERT · **TRUSTPILOT** # 78 CAMPAIGNS. 7 ICPs. 355K PROSPECTS. Excellent - on all levels ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=96&q=75) Chris Dickhans Founder - CX Transformation Advisor SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them. [30-minütige Demo buchen →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 5.0 · TRUSTPILOT · VERIFIZIERT TL;DR - Loaded 73 knowledge base items (blogs, white papers) — AI responses transformed overnight - Quick win: prospect called after AI outreach, 3 calls booked in days - Fine-tuned AI voice settings to match professional communication style - 11 qualified leads synced to HubSpot CRM - Learning to onboard client accounts as agency user - Consent given to share success publicly 01 ## Die Herausforderung Womit Chris vorher konfrontiert war. Problem · aus dem Interview Christina runs a CX transformation advisory practice. Before fine-tuning SalesMind, her AI outreach felt generic — responses did not reflect her deep expertise in customer experience strategy. Her knowledge base was empty, so the AI had nothing to draw from when crafting personalized messages. Prospects received surface-level outreach that did not match her consulting-level positioning. Practice growth REFERRAL New advisory clients came only through warm intros. ICP layering MIXED No way to test multiple advisor positions in parallel. Outreach throughput CAPPED One person, manual schedule, limited daily output. CX positioning UNTESTED No baseline to know which CX angles converted. 02 ## Die Lösung So nutzt Chris SalesMind AI heute. Ansatz · aus dem Interview ### Was sich verändert hat Christina loaded 73 items into her AI knowledge base — every blog post, white paper, and thought leadership piece she had published. The AI immediately started referencing specific content in its responses, saying things like "I noticed this about you — you might want to read this blog about X." She also fine-tuned the AI voice settings, removing fragments to match her professional communication style. The result was outreach that sounded like her, not like a bot. ### So funktioniert es The setup was straightforward: upload content to the information knowledge base, adjust voice settings under the agent profile, and let the AI recalibrate. Christina also learned to use the inbox workflow — tagging leads as converted, terminating dead conversations, and filtering by status to keep her pipeline visible. She synced 11 qualified leads to HubSpot and began onboarding her first client account as an agency user. 03 ## Der Stack, den sie aufgebaut haben Nur Anzahlen und Konfiguration — keine Interessentennamen, keine Nachrichtentexte. Dies ist die Struktur eines echten B2B-Outbound-Systems auf SalesMind. Absender + ICPs · kundenseitig anonymisiert Seats 1 1 kostenpflichtig Absender 2 LinkedIn-Profile Personas 7 Kampagnen 11 aktiv Aktive Tage 240 seit Dez. 2025 #### Personas (ICPs) 7 KONFIGURIERT · TOP 3 VP Customer Experience at mid-market 28KRITERIEN VP / Head CX transformation buyers in retail 24KRITERIEN Director / VP Operations executives buying advisory 22KRITERIEN COO / SVP KUNDENSEITIGE INTERNE BEZEICHNUNGEN ANONYMISIERT Echte Workspace-Daten · die Kunden-Journey 2025-12-15 CXpert onboards SalesMind — founder-led outbound. 2026-01 First 5 ICPs launched — CX transformation angles tested in parallel. 2026-04 7 ICPs running · 50+ campaigns shipped. 2026-05-28 78 campaigns · 355K prospects · 1,300 replies booked. 04 ## Die Ergebnisse Was nach dem Start von Chris passierte. Wirkung · gemessen Within days of loading her knowledge base, Christina landed a quick win — a company reached out after receiving AI-crafted outreach, leading to three calls in rapid succession with potential for significant revenue. Her response quality jumped dramatically. The AI now personalizes every message using her published expertise, making prospects feel individually researched. She went from generic automation to outreach that converts because it carries her real voice and real knowledge. Vorher Knowledge base Empty Response quality Generic Voice match Off CRM integration None Nachher Knowledge base 73 Quick wins 3 Voice match Tuned CRM sync 11 Erhaltene Antworten 1.362 Über das gesamte aktive Zeitfenster des Kunden — etwa 8 Monate auf der Plattform. Aktive ICPs 7 Personas laufen parallel. Annahmequote 13.3% 1.501 von gesendeten Einladungen angenommen. Gesendete Nachrichten 10.644 LinkedIn-Einladungen + Follow-ups über 2 Absender. SNAPSHOT · 28. MAI 2026 · MANUELL AUS DEM WORKSPACE EXTRAHIERT · KEINE MARKETINGAUSSAGEN [Mehr erfahren →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) ANGEZIELTE BRANCHEN Business Consulting Financial Services Tech Companies Retail Manufacturing IT Services Hospitality Professional Services Consumer Goods Telecommunications 05 ## Wer spricht Chris Dickhans hat SalesMind unter seinem echten Namen auf TRUSTPILOT bewertet. Alles unten entspricht dem tatsächlichen Inhalt des Workspaces. Identität verifiziert · Absender- und Persona-Namen gemäß Richtlinie weggelassen SOLOPRENEUR ![Chris Dickhans](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg&w=128&q=75) Chris Dickhans Founder - CX Transformation Advisor Branche CX Transformation Advisory Unternehmensgröße 1-seat founder Land United States Käufersegment Founder / CX advisor Berufsbezeichnung Founder · CXpert Kunde seit 15. DEZ. 2025 TRUSTPILOT · 5.0/5 06 ## In ihren eigenen Worten Die vollständige Bewertung, unverändert. Quelle: TRUSTPILOT. Verifiziert · Chris hat sich entschieden, den Namen zu veröffentlichen “ Excellent - on all levels CHRIS DICKHANS · FOUNDER - CX TRANSFORMATION ADVISOR Gründerantwort · veröffentlicht **Julien (Gründer, SalesMind)** Hi Chris, Thank you so much for this outstanding review! Setting clear expectations and delivering on them is core to how we work. We appreciate the kind words! Regards, SalesMind AI Team. 07 ## Häufige Fragen Schnelle Antworten zur Konfiguration von Chris. How does the knowledge base improve outreach? When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. Prospects receive messages that feel individually researched instead of generic. Can you fine-tune how the AI sounds? Yes. Christina adjusted her voice settings to remove fragments and match her professional tone. Small changes like this make the AI sound like you, not like a template. How quickly do results improve after setup? Christina saw dramatic improvement within days of loading her knowledge base. Her first quick win — a prospect calling after AI outreach — happened almost immediately. Does the CRM integration work with HubSpot? Yes. Christina synced 11 leads to HubSpot. The integration pushes qualified contacts from SalesMind directly into your CRM pipeline. Can I use this for agency work with multiple clients? Yes. SalesMind supports agency setups where you create separate agents for each client account with their own LinkedIn connection and knowledge base. ## Betreiben Sie Ihre Pipeline wie Chris. Von einem einzigen Seat aus. [30-minütige Demo buchen →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 / 5 AUF TRUSTPILOT · 67 ÖFFENTLICHE BEWERTUNGEN 08 ## Weitere Betreiber Weitere Personen, die echte LinkedIn-Pipelines auf SalesMind betreiben. Alle öffentlichen Bewertungen; alle aus verifizierten Workspaces. Wählen Sie den Käufer, der Ihnen am ähnlichsten ist [![Séverine Clément Derville](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F695237e5087d13384523ca06_severine-clement-derville-profile-pic.jpg&w=96&q=75) Séverine Clément Derville Executive Director 10.897 NACHR.](/de/success-stories/cci-france) [RT rl t. Owner PERSONALIZED, PROFESSIONAL AI OU](/de/success-stories/rl-t-g2-v-2) [![Alex L.](/_next/image?url=https%3A%2F%2Firojxobawtodaefjqgpj.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fcms-assets%2Fwebflow-migration%2Ftestimonials%2F6953a83b8218c1f6a0a11add_alex-lossing-profile-pic.jpg&w=96&q=75) Alex L. CTO - Software Services 17.093 NACHR.](/de/success-stories/alex-l-g2-v-9) ## Wir freuen uns darauf, mit Ihrem Team in Kontakt zu treten. Buchen Sie einen Discovery Call mit uns. Wir freuen uns darauf, Ihr Unternehmen kennenzulernen und herauszufinden, ob (und wie) SalesMind AI Ihnen helfen kann, in weniger Zeit mehr Leads auf LinkedIn zu generieren. Was Sie von unserem Gespräch erwarten können ### Ein Kennenlerngespräch. Kein Verkaufsgespräch. - Kennenlernen Ihre Vertriebsziele & Herausforderungen – wir hören zuerst zu, um zu prüfen, ob Sie geeignet sind. - F&A Antworten auf alle Ihre Fragen zum Produkt, zur Präsentation oder zu den Preisen. - Nächste Schritte Wenn Sie geeignet sind, registrieren wir uns gemeinsam und vereinbaren einen Onboarding-Call. [30-minütige Demo buchen →](https://meet.sales-mind.ai/widget/booking/hlG0t56x4bZa8l3KWyEK?utm_source=website&utm_medium=webCaseStudy&utm_campaign=onboarding&utm_content=ctaPrimary) 4.9 AUF TRUSTPILOT · 67 ÖFFENTLICHE BEWERTUNGEN SALESMIND AI PIPELINE-INFRASTRUKTUR SEIT 2024 ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI","url":"https://sales-mind.ai","logo":{"@type":"ImageObject","url":"https://sales-mind.ai/logo.svg"},"description":"AI-powered sales automation platform that helps businesses automate prospecting, personalize outreach, and close more deals.","knowsLanguage":["en","fr","es","de","it","pt-BR","nl","pt-PT","ja","ko","zh-Hans","zh-Hant","hi"],"founder":{"@type":"Person","name":"Julien Gadea"},"sameAs":["https://www.facebook.com/SalesMind.Ai.corp","https://www.instagram.com/salesmind_ai/","https://twitter.com/salesmind_ai","https://www.youtube.com/@SalesMindAi","https://www.tiktok.com/@salesmind_ai","https://www.reddit.com/user/SALESMIND_AI/"],"contactPoint":[],"areaServed":"Worldwide"},{"@type":"WebSite","@id":"https://sales-mind.ai/#website","name":"SalesMind AI","url":"https://sales-mind.ai","description":"Close More Deals with AI Sales Agents","inLanguage":"en","publisher":{"@type":"Organization","@id":"https://sales-mind.ai/#organization","name":"SalesMind AI"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://sales-mind.ai/blog?q={search_term_string}"},"query-input":"required name=search_term_string"},{"@type":"ReadAction","target":"https://sales-mind.ai"}]}]} {"@context":"https://schema.org","@type":"WebPage","@id":"https://sales-mind.ai/de/success-stories/chris-dickhans#webpage","url":"https://sales-mind.ai/de/success-stories/chris-dickhans","name":"Excellence Across Platform and Service","description":"SalesMind AI delivers excellence across the platform, leadership, and customer service—setting clear expectations and consistently delivering on them.","inLanguage":"de","isPartOf":{"@type":"WebSite","@id":"https://sales-mind.ai/#website","url":"https://sales-mind.ai","name":"SalesMind AI"},"breadcrumb":{"@id":"https://sales-mind.ai/de/success-stories/chris-dickhans#breadcrumb"},"potentialAction":{"@type":"ReadAction","target":"https://sales-mind.ai/de/success-stories/chris-dickhans"},"dateModified":"2026-03-01T00:00:00.000Z"} {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://sales-mind.ai/de/success-stories/chris-dickhans#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https://sales-mind.ai/de"},{"@type":"ListItem","position":2,"name":"Success Stories","item":"https://sales-mind.ai/de/success-stories"},{"@type":"ListItem","position":3,"name":"Chris Dickhans","item":"https://sales-mind.ai/de/success-stories/chris-dickhans"}]} {"@context":"https://schema.org","@type":"SpeakableSpecification","cssSelector":["[data-speakable]","h1","h2"]} {"@context":"https://schema.org","@graph":[{"@type":"Person","@id":"#person-chris-dickhans","name":"Chris Dickhans","jobTitle":"Founder - CX Transformation Advisor","sameAs":"https://apps.sales-mind.ai/profile/ACoAAABkc3oBsmcD-AZeTVRlgGFvFb2_ONOwQYc","image":"https://irojxobawtodaefjqgpj.supabase.co/storage/v1/object/public/cms-assets/webflow-migration/testimonials/69533fbb5b7c5e3a2c5e686d_chris-dickhans-profile-pic.jpg","nationality":"us","worksFor":{"@id":"#org-chris-dickhans"}},{"@type":"Organization","@id":"#org-chris-dickhans","name":"CXpert Solutions & Advisors LLC","keywords":"Consulting","address":{"@type":"PostalAddress","addressCountry":"us"}},{"@type":"SoftwareApplication","@id":"#salesmind-ai","name":"SalesMind AI","applicationCategory":"BusinessApplication","operatingSystem":"Web","offers":{"@type":"AggregateOffer","priceCurrency":"USD","lowPrice":"99","offerCount":5,"url":"https://sales-mind.ai/pricing"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.9","reviewCount":"67","bestRating":"5","worstRating":"1"}},{"@type":"Review","@id":"#review-chris-dickhans","author":{"@id":"#person-chris-dickhans"},"itemReviewed":{"@id":"#salesmind-ai"},"reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"headline":"Excellence Across Platform and Service","reviewBody":"Excellent - on all levels"}]} {"@context":"https://schema.org","@type":"FAQPage","@id":"https://sales-mind.ai/de/success-stories/chris-dickhans#faq","inLanguage":"de","mainEntity":[{"@type":"Question","name":"How does the knowledge base improve outreach?","acceptedAnswer":{"@type":"Answer","text":"When you load your blogs, white papers, and expertise into the AI knowledge base, it starts referencing specific content in conversations. 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